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Privacy Policy

Clear privacy standards for a global wallet experience.

This page explains what information Avelink may process, why it may be needed, how it may be protected, when it may be shared, and what choices users may have when interacting with the website, wallet interface, and support channels.

Applies to the Avelink website, wallet product, and support workflows
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Avelink privacy and security visual
Privacy commitment

Privacy is designed around necessity, protection, and product clarity.

Avelink aims to request and process information only where there is a clear operational, security, support, legal, or compliance purpose. The privacy approach is intended to match how a real wallet platform works: practical, accountable, and easier to understand.

Purpose limitation

Information is connected to wallet access, product delivery, safety, support, or required compliance tasks.

Security by design

Access control, monitoring, encryption, and safer workflows help reduce unnecessary exposure.

User understanding

Users should be able to see why information matters and where support is available if questions arise.

Avelink privacy protection illustration
Principles and usage

Privacy principles with practical product purpose.

Avelink uses information only where it supports wallet access, user protection, service reliability, support handling, or required compliance.

Core service deliveryAccount access, balances, records, and support responses.
Risk preventionSecurity review, abuse detection, and fraud protection.
Product reliabilityInterface quality, performance, and service stability.
Important updatesAccount, security, policy, and service notices.

Information we may collect

Avelink may process information that is reasonably needed to provide wallet access, operate product features, secure accounts, respond to support requests, and meet legal or compliance obligations where applicable.

Account and contact informationName, username, email address, phone number, country or region, account settings, and contact preferences.
Wallet and product activityDisplayed balances, transaction records, wallet addresses, funding references, transfer history, and interaction logs.
Device and technical dataIP address, browser and device type, language settings, session activity, operating system, and security-related technical events.
Support communicationsMessages, issue descriptions, screenshots, attachments, and other information users choose to provide through support.
Verification or compliance informationInformation that may be needed for identity review, fraud screening, regulatory requests, or legal obligations where relevant.
Cookies and local storagePreferences, session settings, analytics identifiers, and technical data used to help maintain website reliability and experience quality.

How information is used

Avelink uses information to operate the wallet experience, support users, protect the platform, improve service quality, and communicate important updates.

  • Provide wallet features, account access, balance visibility, transaction records, and support responses.
  • Detect, investigate, and prevent unauthorized access, abuse, fraud, platform misuse, or suspicious activity.
  • Improve product performance, interface quality, security workflows, website reliability, and support operations.
  • Send service notices, security alerts, account updates, policy changes, and user-requested communications.
  • Comply with applicable laws, legal processes, sanctions requirements, tax rules, reporting duties, or regulatory obligations.

When information may be shared

Avelink does not sell personal information. Information may be shared only where there is a legitimate operational, security, legal, compliance, or support reason.

Service providersInfrastructure, hosting, payments, analytics, security, support, and communications vendors that help deliver the service.
Legal and compliance requestsAuthorities, regulators, courts, auditors, or formal requests where disclosure is required or reasonably necessary.
Security and protectionParties involved in investigating suspicious activity, protecting users, enforcing terms, or preventing harm.
Business changesInformation may be transferred if Avelink is involved in a merger, acquisition, financing, restructuring, or asset transfer.
Choices and rights

Clear controls for privacy-related requests.

Users may be able to review, update, correct, delete, or limit certain information depending on product context and applicable law.

  • Review account details where product settings allow it.
  • Request access, correction, deletion, or privacy support.
  • Adjust cookie, browser, or device preferences.
  • Opt out of non-essential communications where available.
Avelink user privacy control illustration

Retention, transfers, and protection

Avelink keeps information only for as long as reasonably necessary for service operation, account security, dispute handling, legal obligations, audit requirements, and product safety.

Retention periodRetention length may vary based on account status, product use, support needs, legal obligations, and security requirements.
International processingInformation may be processed in countries where Avelink, service providers, or infrastructure partners operate.
Security measuresTechnical and organizational measures are used to help protect information against unauthorized access, misuse, loss, or alteration.
No absolute guaranteeNo online service can guarantee perfect security, but Avelink works to reduce risks through layered controls and monitoring.

Support, requests, and operational handling

Privacy-related requests, account questions, and support matters are intended to move through structured workflows so users can better understand where to ask for help.

  • Privacy questions may be routed through support with enough context for review and follow-up.
  • Account-related requests may be reviewed with identity or security checks to protect both users and the platform.
  • Support records may be retained where required for issue resolution, fraud prevention, or compliance evidence.
  • Internal teams and processors may access relevant information only where it supports legitimate service responsibilities.
Avelink cookie and privacy preference illustration
Support and controls

Structured support for privacy requests.

Privacy questions, account requests, and security reviews should move through clear support paths with appropriate verification.

Support routingClear paths for account data and privacy questions.
Internal reviewRequests assessed through operational and compliance steps.
Protected actionsSensitive changes may require security checks.
Follow-up noticesUsers receive relevant request updates when needed.

Questions about privacy or account information?

Contact Avelink support if you need help with privacy choices, account details, data requests, security concerns, or wallet-related support matters.

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